Thomas Cook Retail Limited is a travel agent, owned by the Thomas Cook Group. The company operates branches throughout the United Kingdom and Republic of Ireland, and employs around 19,000 people. In 2010, the Thomas Cook Group reached an agreement with The Co-operative Group to merge its branch network with that of The Co-operative Travel. The merger was approved by the Competition Commission in 2011, and the joint venture is 70% owned by the Thomas Cook Group and 30% owned by The Co-operative Group.
I had the pleaure of working within the eCommerce department at the Thomas Cook head office. Whilst there I worked on several key design projects including a complete redesign of the Thomas Cook web pages. I worked closely with the stakeholders, UX team and web developers to help generate responsive designs across all platforms. Other work included generating assets for web and email, designs for pattern libraries and a complete redesign of modular email templates to help increase productivity.